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Privacy Policy 

Effective Date: 27/6/2025 
Issued by: Urjeevi Labs (a brand of KAVIRISE TECHNOLOGIES PRIVATE LIMITED) 

Last Updated: 27/06/2025 

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Urjeevi Labs (a brand of KAVIRISE TECHNOLOGIES PRIVATE LIMITED)(“we”, “us”, or “our”) respects your  ("User", " you" ," your " refers to any person or entity) privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you access or use our website, place orders, subscribe to services, or otherwise interact with us. 

By using our website or services, you agree to the practices described in this Privacy Policy. 

 

1. Information We Collect 

We may collect the following categories of personal information: 

1.1 Personal Identification Data 

  • Name, email address, phone number, company name, shipping and billing address 

  • Government-issued IDs (only if required for regulatory compliance or KYC) 

1.2 Technical & Usage Data 

  • IP address, browser type and version, device type, OS, screen resolution 

  • Browsing actions and patterns (pages visited, time spent, interaction behavior) 

1.3 Transaction & Financial Data 

  • Payment method details (masked card data, UPI, etc.) 

  • Order history and transaction identifiers 

1.4 Communication Data 

  • Your correspondence with us via email, forms, customer service, or social media 

1.5 Cookies & Tracking Technologies 

  • Data collected through cookies, tags, beacons, and similar technologies for analytics and user personalization (see Section 5) 

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2. Purpose of Data Collection 

We collect and use your personal data for legitimate business purposes, including but not limited to: 

  • Order Fulfilment: To process and deliver your orders, including logistics and billing. 

  • Customer Support: To respond to your queries, requests, or complaints. 

  • Product & Service Improvement: To monitor usage patterns and enhance our offerings. 

  • Marketing Communication: To send you promotional content or service updates (with opt-out options). 

  • Legal Compliance: To comply with applicable laws, such as tax, billing, or safety regulations. 

  • Security & Fraud Prevention: To monitor suspicious behaviour and secure our infrastructure. 

We process your data under lawful bases such as contract performance, legal obligation, and legitimate interests, or with your explicit consent (where required). 

 

3. Data Sharing & Disclosure 

We do not sell, rent, or trade your personal data. However, we may share limited data with trusted third parties only when necessary for our operations: 

3.1 Service Providers: 

  • Payment Gateways (e.g., Razorpay, PayPal, etc.) to facilitate secure transactions 

  • Logistics Partners to deliver products and track shipments 

  • Technical Support Providers involved in hosting, maintenance, or troubleshooting 

3.2 Legal & Regulatory Bodies: 

  • In response to valid legal processes (court orders, notices, etc.) 

  • For investigating or preventing fraud, security breaches, or unlawful activity 

3.3 Corporate Transactions: 

  • In the event of a merger, acquisition, or sale, user data may be transferred to the new entity, subject to confidentiality obligations. 

 

4. Data Security 

We adopt strict security measures to safeguard your information, including but not limited to: 

  • SSL encryption for secure transactions 

  • Role-based access control within our systems 

  • Regular vulnerability assessments and malware protection 

  • Limited retention of payment-related data (via PCI-DSS compliant gateways) 

However, while we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

 

5. Cookies and Tracking Technologies 

We use cookies and similar technologies to: 

  • Remember user preferences and login sessions 

  • Analyse traffic and user interactions for website optimization 

  • Display targeted advertisements (where applicable) 

You can control cookies via browser settings. Disabling cookies may affect some functionalities of the website. 

 

6. Your Rights 

Subject to applicable laws, you have the following rights regarding your personal data: 

  • Access: Request access to the personal data we hold about you 

  • Rectification: Correct inaccurate or incomplete information 

  • Erasure: Request deletion of your data under certain conditions 

  • Objection: Opt-out of marketing or processing based on legitimate interest 

  • Data Portability: Request a copy of your data in a portable format 

To exercise your rights, contact us at: contact@urjeevilabs.com 

 

 

7. Data Retention 

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., for tax, audit, or legal compliance). 

 

8. Children’s Privacy 

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us data, please contact us for deletion. 

 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly. Continued use of the site after changes indicates your acceptance. 

 

10. Contact Us 

For questions or concerns about this policy or your data, please reach out to: 

Urjeevi Labs (a brand of KAVIRISE TECHNOLOGIES PRIVATE LIMITED) 

Email: contact@urjeevilabs.com 

 Phone: +91 9082061026 

Address: Room No 6023, 6th Floor, Rahul Bajaj Technology Innovation Centre (RBTIC), IIT Bombay Campus, Mumbai, Maharashtra, India, 400076 

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